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Privacy policy.

We respect your privacy

Suggest it respects your right to privacy and is committed to safeguarding the privacy of individuals, businesses, schools and other website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

“Personal information” is information we hold which is identifiable as being about you.

Collection of personal information

Suggest it will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

You may provide information such as, but not limited to, your name, business name, phone number, address, email address and postcode. We may collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to surveys and/or promotions or communicate with us.

Additionally, we may also collect any other information you provide while interacting with us.

How we collect your personal information

Suggest it collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

Use of your personal information

Suggest it may use personal information collected to enable sign up and log in to our website, transmit ideas/suggestions or pass on gratuities and tips. We may also use your personal information to provide updates regarding our service, make you aware of new and additional services and opportunities or improve our products and services and better understand your needs.

Suggest it may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

Suggest it may also use your data in accordance with any consent that you grant while registering to give and receive ideas or using the website to give and receive ideas. This may include supplying your personal information to third parties, to the extent provided by the consent given.

Disclosure of your personal information

We may disclose your personal information to any of our employees or officers when it required for the delivery of our services.

We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Suggest it, www.suggestit.com.au, its customers or third parties.

Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

Security of your personal information

Suggest it is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Access to your personal information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at privacy@suggestit.com.au.

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

Complaints about privacy

If you have any complaints about our privacy practices, please email us at privacy@suggestit.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

Website

When you visit our website

When you come to our website (www.suggestit.com.au and any URL extension) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

Guru sign up

We collect and use your data in accordance with the consent that you grant when you register as a Guru on the Suggest it platform. This data includes your first name, email address, and postcode. You can revoke this consent at any time by sending us an email or closing your account.

Businesses and their representatives

We collect and use your data about you and your business in accordance with consent that you grant when you register to receive ideas through the Suggest it platform. This data includes your business name, contact email address, contact phone number, type of business and postcode. You can revoke this consent at any time by sending an email to info@suggestit.com.au.

Schools and their representatives

We collect and use your data in accordance with the consent that you grant when you register to receive ideas through the Suggest it platform or transmit an idea through the Suggest it platform. This may include the school’s name, full name of main contact, contact phone number, contact email address and school postcode. You can revoke this consent at any time by sending an email to info@suggestit.com.au.

School students 

We collect and use your data in accordance with the consent that you grant when you register to transmit ideas through the Suggest it platform or transmit an idea through the Suggest it platform. This may include your first name, first name of other students, school name and year level. You should only include the first names of other students if you have their permission. You can revoke this consent at any time by sending an email to info@suggestit.com.au.

Third-party APIs/connections

Some of our website plugins may send requests to third party APIs via your web browser to fetch information (like social shares, social comment count). This request made by your web browser may include IP address, which can then be seen by the third-party that it’s being requested from. This API request doesn’t include any of your personal data other than your IP address. 

Cookies

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

Third party sites

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Suggest it is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

First approved by

Ben Wearne and Nick Clare
Directors, Suggestion Box Pty Ltd (Suggest it)
Date: 1 September 2020

Last updated

Date: 15 October 2021

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